Author Archive for: DrDaniele

Interviews Go Both Ways

Interviews Go Both Ways by Dr. Daniele Lyman – Torres  Job seekers who are well coached put many hours into preparing for interviews. They pour over the job postings word by word. They look carefully at each bullet point describing the job, the competencies desired, and the required credentials. Applicants carefully craft answers of how they represent those listed qualities.

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The Importance of Selection: Behavior in Action is the Best Approach

As an HR professor and professional, I have watched interview questions evolve from self-descriptive to behavior-based. For example, we used to ask questions like, “Can you describe your best characteristics?” and as hiring managers we all knew that candidates researched and rehearsed the very best answers to these self-reported skills! So, as an industry, it was decided that moving to

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Reliant Community Federal Credit Union, recently ranked one of Rochester’s top mid-sized companies, is seeking a peak time full-time Member Service Advisor for our Brockport, NY branch. General Summary: Position is part of the Member Services team, serving as primary contact between Reliant and members/potential members in both a Member Service Representative (MSR) and Teller capacity as service needs require