Data Entry/Customer Service Specialist 118 views2 applications

Job Overview

  • Salary Offer $15 to $18 per hour
  • Salary Offer Commensurate with Experience
  • Experience Level Some Experience
  • Total Years Experience 1-2
  • Education Some College

Description

Integrated Logistics & Associates is looking for a Data Entry/Customer Service Specialist will work in the Factoring/Freight Department by receiving invoices from clients, verifying authenticity, data entry and processing for payment. In addition, this position will deal with incoming customer calls and be able to call customers on past due invoices.

The Data Entry/Customer Service Specialist plays a role in the ongoing functions of the Company. Other duties may be assigned to meet business needs. The essential duties and responsibilities of the position include:

  • Data Entry
  • Work with clients to verify invoices received and process for timely payment
  • Monitoring aged receivables and following up with customers once receivables are over 30 days past due
  • Researches short pay and over pay issues, and makes necessary adjustments when needed
  • Provide excellent customer support to clients
  • Assisting team mates in all areas of operation
  • Cover in Freight Bill auditing/Factoring as required

Requirements

Based on the essential and other duties and responsibilities of the position, the Data Entry/Customer Service Specialist should have a number of professional skills and abilities:

  • Efficient in computer processing and data entry with speed and accuracy
  • Excellent interpersonal and customer service skills, well-developed verbal and written communication skills, and the ability to work with internal and external customers
  • Sound organizational, records management, time management skills, and attention to detail
  • The ability to effectively prioritize responsibilities, meet assigned deadlines, and manage the related stress

Based on the technical and professional responsibilities of the position, the Data Entry/Customer Service Specialist is required to have:

  • An Associate’s or Bachelor’s degree in a relevant field of study
  • 2 years of experience, will consider an entry level person if the person has the right skill set

The Data Entry/Customer Service Specialist is primarily located in a climate controlled office environment, with low to moderate noise level, but may experience other physical environments while traveling. Physical requirements include:

  • Using computer hardware and software for extended periods of time (repetitive motion)
  • Sitting for long periods of time

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position offers an excellent benefits package including 401K, health, dental, vision, life insurance, paid time off, and more.

This position is located in Farmington, NY.  This is a full time position.  All applicants must be available to work from Monday through Friday.