Paychex

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Service Associate – Insurance Services, H&B 7 views

Job Overview

  • Salary Offer Commensurate with Experience
  • Experience Level Some Experience
  • Total Years Experience 1-2
  • Education 2-year degree

Under a significant level of guidance and direction, provides customer service for one Paychex product. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.

  • Delivers quality service to Paychex clients via phone, email, chat, and other avenues
  • Develops and maintains a basic working knowledge of a single Paychex product
  • Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
  • Performs data input, maintaining strong prioritization and organization
  • Documents all interactions

Requirements

  • Associate’s Degree – Preferred

Paychex

Explore your passion. Discover your potential.