Office Clerk II, Registration and Records 33 views

Job Overview

  • Salary Offer $36,597.99
  • Experience Level Some Experience
  • Total Years Experience 0-12 months
  • Education Certification

Job Description:

Duties and Responsibilities:

  • Responsible for working at the service window assisting students with all registration and graduation-related questions.
  • Register students via phone, email and/or the dynamic form application.
  • Process drop/add transactions for students and/or faculty.
  • Process student-initiated withdrawals, including communication with necessary parties.
  • Review and maintain prerequisite and wait listing information for courses.
  • Process enrollment verifications.
  • Process transcript requests, including checking for student holds and assisting students to find alternate sections when courses are closed.
  • Responsible for entering data into the Banner computer system.  Examples are, but not limited to: registration requests, drop/add data, course withdrawals, wait list registrations, name and address changes, verifications of enrollment and dual enrollment registration.
  • Participate in answering the ACD line, a telephone group where all calls in the office are answered equally by clerical staff.  These calls can be technical in nature and require staff to thoroughly understand registration policies and procedures and have a good understanding of College-wide policies.
  • Process Dual Enrollment registrations.
  • Process Workforce Development registrations.
  • Assist with the creation and updating of the master schedule including room schedules, auditing, etc.
  • Process course attendance.
  • Respond to student and faculty emails.
  • Process cross registration applications.
  • Assist with tasks associated with graduation services.
  • Responsible for additional tasks, as directed by the management staff of the Registration & Records Office.


Required Qualifications:

  • Must currently hold the Monroe County civil service  title of Office Clerk II or be reachable on the current eligible list for this title.
  • Must be a Monroe County Resident.

Preferred Qualifications:

  • Bilingual and able to read, write, and speak Spanish or other languages proficiently.

Additional Information:

Job Type: Full time, Permanent

Hours: 8:45am-4:45pm, Monday-Friday

Salary: $36,597.99  (eligible for increment at 6 months of service)