Job Expired

Customer Support Specialist 40 views1 application

Job Overview

  • Salary Offer Commensurate with Experience
  • Experience Level Mid-Level
  • Total Years Experience 3-5
  • Education High School Diploma or GED

Description

In this role, you’ll:
  • Start out in our Rapid Response Team taking inbound calls from clients, enter payroll & tax information and answer their questions
  • Take the initiative to meet and exceed client expectations
  • Recognize, research, and deliver solutions to clients with your keen problem solving skills
  • Build your skills and knowledge through completion of self-study training modules to successfully complete required trainings
  • Have an opportunity to become the client’s primary point of contact and manage their account or move into another role throughout your career path
  • Build relationships with clients to establish trust and drive retention
  • Increase client awareness of Paychex services and applicable payroll regulation

Requirements

  • H.S. Diploma – Required
  • 3 years of experience in Office experience with a proven facility in data entry, customer service, and problem resolution.
  • Quickly troubleshoots and resolves problems.
  • This job has expired!

Paychex

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