CDPAP Support Specialist 52 views1 application

The CDPAP Support Specialist is responsible for accepting referrals, processing authorizations, monitoring compliance of Personal Attendants health forms and being a liaison to County and Managed Care Plans.

• Review and accept/decline referrals within 5 business days
• Update electronic files with current authorizations
• Review, input, and maintain compliance of Authorizations
• Provide orientation to new Personal Attendants
• Participate in Launch Meetings
• Conduct 90 day observations
• Process Payroll
• Review compliance of CDPAP Personal Attendants
• Review compliance of CDPAP members
• Liaison to finance team
• Liaison to county and managed care plans
• Review and submit billing

• High School graduate or equivalency
• Computer skills including but not limited to MS Office, MS Excel and electronic client record system preferred
• Excellent customer service skills
• Organized with the ability to be efficient and detail oriented
• Ability to compassionately and patiently communicate with members, their family and staff
• Ability to work independently is required
• Must demonstrate effective verbal and written communication skills
• Basic computer skills and knowledge

Our Commitment to Equity and Justice

We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.