Rochester Institute of Technology

RIT is a kaleidoscope of curious minds working together through creativity and innovation to find new ways to move the world forward.

Associate Director of Student Success & Retention 2 applications

Job Overview

  • Experience Level Highly Skilled
  • Total Years Experience 3-5
  • Education Master's Degree

Job Responsibilities

The Associate Director will work collaboratively within the University Advising Office team, and will partner with the colleges as well as the Registrar, the Office of Institutional Research and Policy Studies, and the Diversity and Student Affairs divisions to drive coordination of interventions for student success. The Associate Director will use student success data to inform interventions, with a specific focus on student sub-populations identified through RIT’s predictive analytics data. The work will include documenting the measurable results of those improvement efforts as well as communicating with internal and external stakeholders. This position will help colleges with processes to identify, implement, and/or refer students to the appropriate interventions and resources to advance student success
The Associate Director will help to build processes to document intervention and outreach, and identify ways to aggregate and report data related to these initiatives in support of student success and retention goals. Other key functions include:

  • Developing and maintaining a current understanding of national best practices and emerging initiatives in student success.
  • Researching successful initiatives at other institutions and provide recommendations for greater coordination among departments and workflow improvements within Academic Affairs and partner units.

Major Responsibilities:

  • Coordinate the implementation of the Academic Affairs undergraduate predictive analytics initiative specific to retention and graduation
  • Partner with colleges, Office of the Registrar, Office of Institutional Research, Diversity & Inclusion, and Student Affairs on the graduation rate predictive analytics initiative, including the design of interventions, outreach, and training across the colleges.
  • Work closely with University partners to develop business practices related to access to information, communication of information, and other risk management concerns.
  • Serve as primary point of contact for workflow, troubleshooting, documentation, and process improvements.
  • Build and maintain an inventory of student success interventions across RIT colleges and map them to risk factors they seek to address.
  • Recommend modifications to processes, policies, and systems that impact student success; engage campus stakeholders as appropriate.
  • Assist in identifying and employing academic recovery strategies for colleges to use with at-risk students in order to promote success.

Required Qualifications

  • Minimum of 5 years of experience of effective leadership and management in student success and support initiatives and services in higher education
  • Strong leadership skills
  • Ability to build collaborative relationships among a wide range of constituency groups
  • Effective consensus building skills
  • Ability to motivate and mobilize cross-functional teams related to student success initiatives
  • Effective communication (verbal and written) skills
  • Significant experience with student success  initiatives
  • Experience with software tools
  • Ability to analyze data and utilize results
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Rochester Institute of Technology

RIT is a kaleidoscope of curious minds working together through creativity and innovation to find new ways to move the world forward.