Professional Server Administrator – Infrastructure 24 views
- Salary Offer Commensurate with Experience
- Experience Level Mid-Level
- Total Years Experience 3-5
- Education 4-year degree
Professional Server Administrators in this role get to:
Be the Expert: be in charge of the administration and maintenance of the remote monitoring and management system; updating of agent scripts, responding to alerts, monitoring dashboards, and conducting periodic system review. Monitor and respond to Critical / warning system alerts. System documentation and consulting services to include system reviews and recommendations. Develop and deploy scripts, routines, software, and processes that create proactive solutions to technical issues. Manage systems that are used to provide support to clients such as remote control, information gathering, etc.
Be the Point of Contact: assist users with software, hardware, and connectivity issues. Serve as escalation resource for other technicians.
Impact the Bottom Line: document maintenance for all computer systems and network infrastructure. Review internal documentation and tickets to identify trends and develop recommendations on how to resolve recurring or chronic issues.
Strengthen Relationships: communicate with clients as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages.
Our most successful candidates will have:
Experience in IT support relating to technical issues involving Microsoft’s core business applications, Operating Systems both desktop and Server (Windows, Linux, AWS), Active Directory, DNS, Exchange platforms both hosted and on premise, as well as virtual environments (VMware, Hyper-V)
Knowledge in Enterprise Anti-Virus, Alert Monitoring Systems, Backup Software, and proactive RAID degradation management
Automation in PowerShell Scripting / Runbook automation / Python
Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
Strong analytical skills
A high school diploma with a 4-year degree in any discipline
MCP or MCSE
Good knowledge of PCI controls / requirements / Audits