Job Overview

  • Experience Level Mid-Level
  • Total Years Experience 1-2
  • Education High School Diploma or GED

Family Partners provide support for parents caring for a child identified as potentially needing integrated cross-system services such as child welfare, juvenile justice and other child-serving systems. As a natural support, the Family Partner will provide, promote and ensure meaningful engagement of families at the individual and systems level.  The Family Partner will engage in activities to reduce isolation, offer hope, strengthen the family voice, and gather and disseminate accurate information throughout the family’s involvement in the assessment, planning and intervention process.

In your role as a Family Partner, you will

  • Assess risk factors and determine whether family is currently appropriate for the Family Partner program or if they are in immediate need of a different team member’s services or a higher level of intervention.
  • Meet parent/primary caregiver at mutually agreed upon times and locations, assist parent in identifying strengths and needs and possible services/supports that may be helpful.
  • Support parent in engaging identified supports, including:  modeling, discussions, coaching, skill building and/or inviting others to join discussion.
  • When aware of a crisis, immediately consult with other team members (FACT, CPS, Mobile Crisis, Probation, Youth and Family Partnership, etc.) while offering support to the parent.
  • Consult with other team members regarding available service options and relevant eligibility criteria.
  • Perform other related duties as assigned

We Are Coordinated Care Services (CCSI)

Coordinated Care Services (CCSI) is celebrating its 30th Anniversary! We have grown to more than 400 talented, dedicated professionals who provide staffing, consulting, and operational support needed by local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond! Our mission, simply put, is to help people and communities. At Coordinated Care Services (CCSI), you will have opportunities to collaborate to provide needed support and services to improve lives and strengthen our local communities.

As a Family Partner, Coordinated Care Services Inc (CCSI) can offer you,

  • Market competitive compensation.
  • An award-winning Wellness@Work and benefits program.
  • Continuous professional development opportunities.
  • Paid time off (PTO) starts accruing on the first day of employment.
  • A voice in shaping Coordinated Care Services (CCSI)’s ever-evolving, diverse company culture.
  • High school diploma/GED or equivalent education and work experience (see CCSI’s equivalency chart)
  • Demonstrate ‘lived experience’ as a parent or primary caregiver who has navigated multiple child serving systems on behalf of their child(ren) such as juvenile justice, child welfare and/or mental health or other child-serving systems
  • Previous experience working with youth and their families highly desirable
  • Bi-Lingual (Spanish/English), preferred

Additional Requirements

  • Satisfactory completion of all required screenings.
  • Full vaccination against the COVID-19 virus. Reasonable accommodations will be made for qualified religious or medical/disability needs.
  • Valid NYS Driver’s License and/or access to reliable transportation to conduct assigned duties
  • Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

CCSI does not accept inquiries from third-party recruiters or search agencies.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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