Job Overview

  • Experience Level Mid-Level
  • Total Years Experience 3-5
  • Education Master's Degree

ABOUT THE POSITION: CCSI is contracted by Monroe County (MC) Family Access and Connection Team (FACT) program and MC Department of Human Services, Family Services.  The Senior  Behavioral Health Specialist works to ensure behavioral health and  developmental issues are considered and addressed for children and their families  who may be at risk of or considered for out of home/congregate care placement  with DHS Child & Family Services, MC OMH and/or MC Family Court.  The Senior BHS works in concert with all  community partner agencies and providers to collaborate planning to minimize  re-traumatization and promote better outcomes for youth and families.  The role provides consultation and education  with community partners, promotes cross-systems collaboration, and leads the team  of Behavioral Specialists within Monroe County programs, including  supervision, training and mentoring.


  • Conduct strength-based and cross system  assessments on a reduced specialized caseload.
  • Convene and facilitate Family Meetings to  create an individualized plan of care that is based on a family’s strengths  and needs, maximizing use of informal supports and engaging services only when  necessary.
  • Build  effective linkages and relationships with informal and community supports,  child and family serving systems, schools and other formal supports.
  • Complete  all systems requirements of MCDHS, MC Probation and the MCOMH.
  • Convene regular, higher level of care consultation groups  or individual meetings in which out of home or congregate care placements are  considered.
  • Attend meetings with residential and other service  providers as needed, with a goal of assessing complex challenges and  contributing to stabilization planning.
  • Utilize a trauma informed lens to inform service  decisions.
  • Complete assessments and provide technical assistance and  training to other program staff who may also be qualified to complete  assessments.
  • Compile, review, and summarize mental health histories  for children, as requested by supervisors.
  • Act as liaison for children active with Dept. of Human Services  Child & Family Services who are in the Emergency Department or hospital  for behavioral health needs.
  • Supervise Behavioral Health Specialists within  Monroe County Child & Family Services, including monthly team meetings.
  • Fulfill other responsibilities as assigned.

REQUIRED COMPETENCIES: To be successful in this position, you will need to be competent in:

  • Communicating effectively
  • Building collaborative relationships
  • Valuing diversity and fostering an inclusive environment
  • Striving for self-development and taking initiative to be resourceful
  • Problem-solving both independently and with others
  • Knowledge of Child Welfare, Mental Health,  Chemical Dependency, Developmental Disabilities, and Juvenile Justice/Family  Court systems.
  • Understanding  and integration of principles of Trauma Informed care.
  • Computer  proficiency including experience with information systems and database  maintenance/queries.
  • Ability  to engage with families positively and productively and use strategies outside  the parameters of standard service delivery.
  • Strong  telephone skills including clarity and engagement.
  • Ability  to be flexible, organized, and work independently, while amendable to  supervision.


  • Bachelor’s degree; masters or licensed mental health professional  preferred (licensure-eligible highly desired) plus five years’ experience in  child/family behavioral health, or equivalent education and work  experience (see CCSI’s  equivalency chart).


  • Satisfactory completion of required background screenings:  criminal (OMH), sex offenders, driving, drug, CPS and Probation.
  • Valid Class D New York State Driver License and access to motor vehicle to meet transportation requirements of position.
  • Ability  to work flexible hours including evenings and weekends, as needed.
  • Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.


Ability to demonstrate,  understand and apply our workplace values through behaviors and actions. These  operating principles are expected of all employees in all roles. All  applicants (internal and external) must evidence their attitudes/behaviors as  part of the application process:

  • Excellence in Customer Service
  • Collaboration
  • Honoring People and Their Work
  • Individualized Work/Life Integration
  • Integrity
  • Innovation
  • Community Connectedness
  • Diversity & Inclusion