Receptionist Part Time Urgent Care 58 views

Job Overview

  • Salary Offer Commensurate with Experience
  • Experience Level Some Experience
  • Total Years Experience 1-2
  • Education High School Diploma or GED

JOB PURPOSE: To serve as the critical link between the patient and the care delivered by Jordan Health clinical and service staff as the first point of contact in person. Effectively register patients when presenting for an appointment including and not limited to insurance verification, demographic verification and updating required EHR fields.  Effectively fulfill other related clerical functions within the department.

EDUCATION AND EXPERIENCE REQUIRED:

• High School diploma or equivalent is required.

• One year of directly related experience in a health care setting (such as medical secretary, medical receptionist, etc.) is strongly preferred.

• Two years working in a position requiring customer interaction, demonstrating the ability to handle competing priorities

• Accurate keyboarding skills

• Ability to use an office phone with special features

• Knowledge of customer service principles and practices

• Computer or business school training is highly desirable.

• Bilingual preferred

LICENSES AND CERTIFICATIONS:

• Ongoing participation in continuing education is required.

SPECIAL SKILLS, KNOWLEDGE REQUIRED:

Must be able to demonstrate competency in:

• MS Office Applications (Word, Excel, Outlook)

• eClinicalWorks or other electronic health record preferred

• Proven work experience as a Receptionist, Front Office Representative or similar role

• Proficiency in Microsoft Office Suite

• Experience with ECW or ability to quickly learn and use the system

• Hands-on experience with office equipment (e.g., fax machines and printers)

• Professional attitude and appearance

• High level of accuracy when completing patient intake activities

• Ability to be resourceful and proactive when issues arise

• Customer service attitude

• Tolerance for stressful situations

Requirements

JOB PURPOSE: To serve as the critical link between the patient and the care delivered by Jordan Health clinical and service staff as the first point of contact in person. Effectively register patients when presenting for an appointment including and not limited to insurance verification, demographic verification and updating required EHR fields.  Effectively fulfill other related clerical functions within the department.

Jordan Health Corp.

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