Residential Counselor

Residential Counselor 70 views

Job Overview

  • Salary Offer $13.11 per hour
  • Salary Offer Commensurate with Experience
  • Experience Level Entry Level
  • Total Years Experience 0-12 months
  • Education 4-year degree

The Residential Counselor is a key member of the Willow Domestic Violence Center team, working directly with survivors of dating and domestic violence. This position requires a caring, dedicated individual who possesses the ability to work with families in crisis, cultural awareness and sensitivity with effective counseling and advocacy skills. Must display a high degree of professionalism and respect while keeping difficult situations in proper perspective. Understanding, influencing and serving others are important attributes in this position.



  • Provide crisis and supportive counseling, information, referrals, and safety planning as needed in person or over the telephone.
  • Welcome clients to the shelter.
  • Screen for shelter placement and wait list needs.
  • Ensure that all clients receive access to Willow Services including groups, court advocacy and counseling as well as services withinthe community.
  • Assist with shelter intakes.
  • Provide assistance to case management and care coordination.
  • Assist client in developing and revising safety plan.
  • Facilitate groups and group development.
  • Schedule chores, explain and teach skills needed to complete chores.
  • Oversee activities in kitchen at mealtime and assist with service.
  • Conduct room checks.
  • Assist families with bedtime routine. (Evening)
  • Oversee packing and cleaning of rooms.
  • Oversee client telephone and provide supplies to clients as needed.DOCUMENTATION AND REPORTING
  • Respond to and document all hotline calls according to the agency’s procedures.
  • Document counseling sessions per agency procedures.
  • Monitor and sign off on babysitting forms.
  • Monitor client sign in/out sheets.
  • Complete all job functions ethically and in a culturally competent manner.
  • Attend and participate in pertinent agency meetings and training.QUALIFICATIONS
  • Associates degree in Human Services or a related field, Bachelor’s degree preferred with experience in human services, social work, counseling or a related field or an equivalent combination of education and experience is required.
  • A minimum of one year of experience working with families in crisis is preferred.
  • Residential experience is a plus.
  • Bi-Lingual (Spanish) a plus.
  • Excellent communications skills (verbal and written) are required.
  • Ability to deal with a variety of emotions and frustrations in the workplace, communicate with a variety of people, work independently and maintain strict confidences.
  • Must be able to resolve problems, handle conflicts, be adaptable and flexible and make effective decisions under pressure.
  • Must be attentive, listen to people, perceive the real problems and bring issues to a successful conclusion.
  • This job has expired!
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