Access Administrative Assistant | ADA 64 views10 applications

Job Overview

  • Salary Offer 16.50 Hourly
  • Experience Level Some Experience
  • Total Years Experience 1-2
  • Education High School Diploma or GED


The RTS Access Administrative Assistant is responsible for assisting the RTS Access staff with general administrative tasks for the company.

The Administrative Assistant is responsible for completing clerical tasks and customer communication related to transportation services at RTS Access. This position provides support to the RTS Access management team.


HOURLY RATE: $16.50 per hour


WORK HOURS: Part-time; approximately 20 hours per week, Monday through Wednesday



  • Answers telephone, makes copies and distributes.
  • Arranges for meetings, appointments, and conferences and may take notes
  • Types letters, statements, etc. for the department, initiates correspondence from outline notes, verbal instructions. etc.
  • Processes incoming mail; reviews and directs to appropriate team member
  • Completes vouchers and fulfills customer pass purchases
  • Completes general data entry for assigned tasks
  • General administrative duties, including filing, purging, etc.



  • Other duties as assigned



  • Must possess a high school diploma or GED
  • 2-4 years of experience in a file clerk or administrative type role preferred
  • 2 years of customer service experience preferred
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.



  • Thorough knowledge of business English, spelling, and punctuation. Skill in composition of correspondence
  • Knowledge of MS operating system with experience in Word, Excel, PowerPoint, Outlook and ability to learn new technology
  • Good communications skills, ability to work effectively with both customers and employees
  • Good organizational skills and ability to work independently and to follow through on work assignments
  • Ability to multitask and prioritize work assignments with guidance



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employees is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk, hear and use a computer.  The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate.



Rochester Genesee Regional Transportation Authority (RGRTA) has a zero-tolerance drug and alcohol policy for all employees in accordance with state and federal law. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment in accordance with the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.

RGRTA is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. RGRTA will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

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