Specialty Care Coordinator 14 views
- Salary Offer Commensurate with Experience
- Experience Level All, Some Experience
- Total Years Experience 1-2
- Education Some College
Position Summary: Under supervision of the CSR/Coordinator Manager provides support to the Emergency and Surgery departments.
Primary Duties and Responsibilities: Manage client interactions professionally and courteously via phone and in person, provide estimates, give patient updates, room patients as needed and perform discharges. Assist clients with financing by discussing payment options. Assist the doctors on charges and estimates and manage prescription refills. Schedule appointments, prep charts, and manage referrals on the surgery service.
Knowledge, skills and abilities required: Ability to maintain a positive and professional attitude when interacting with colleagues and clients, must possess exemplary customer service skills, able to communicate professionally in oral and written fashion, must possess strong clerical and administrative skills, proven computer skills with Microsoft Office products, ability to work independently and maintain confidentiality, must possess good judgement and problem solving skills.